At GM Motor Studio, we are committed to delivering your orders safely and promptly. Please read our shipping policy to understand how we handle deliveries across India.
1. Shipping Coverage
→ We currently ship across India to most major cities and towns.
→ If your location is not serviceable, we will contact you immediately to arrange an alternative or issue a full refund.
2. Order Processing Time
→ All orders are processed within 1–3 business days after payment confirmation.
→ Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Time
→ Delivery timelines vary depending on your location:
• Metro Cities: 3–5 business days
• Other Areas: 5–8 business days
→ Delivery delays may occur during festivals, natural calamities, or courier disruptions. We appreciate your understanding in such cases.
4. Shipping Charges
→ We offer free shipping on select orders above a specified value (as per current promotions).
→ For other orders, shipping charges will be calculated at checkout based on location and weight.
5. Tracking Your Order
→ Once your order is shipped, you will receive an email or SMS with a tracking ID.
→ You can track your shipment using the courier partner’s website or our tracking portal.
6. Damaged or Lost Packages
→ If your package is visibly damaged upon arrival, please refuse delivery and notify us immediately.
→ If the package is lost in transit, we will initiate a claim with the courier and issue a refund or replacement as appropriate.
7. Change of Shipping Address
→ If you need to change the shipping address, please contact us within 12 hours of placing the order.
→ Once shipped, we cannot modify the address.
8. Contact for Shipping Support
For any shipping-related queries, please reach out to:
📞 Phone: +91 86685 14104
📧 Email: info@gmmotorstudio.in
📍 Address: Autocluster Road, Adarsh Nagar, Kalewadi, Pimpri-Chinchwad, Pune, Maharashtra 411017